Terms and conditions

DEFINITIONS
For the purposes of these Terms and Conditions, "Participant" means anyone who accesses or uses any aspect of Grey Rock Casino's gaming activities, services, or promotions.
AGE RESTRICTIONS
No person under the age of 19 is permitted to participate in any gaming activity at Grey Rock Casino.
SELF-EXCLUSION PROGRAMME
Participants may apply for voluntary self-exclusion from gaming activities at Grey Rock Casino by contacting our staff during business hours. Upon receiving a self-exclusion application, we shall take all necessary steps to ensure the Participant's exclusion and prohibit them from participating in any gaming activity.
RESIDENTIAL AND COUNTRY RESTRICTIONS
Grey Rock Casino primarily serves residents of New Brunswick and welcomes guests from other Canadian provinces and the United States via the nearby border. The casino reserves the right to restrict access to individuals who are underage, self-excluded, or otherwise barred by provincial regulations or property policies.
BETTING LIMITS AND TIME-OUT
Participants may set personal spend limits or request cooling-off periods from gaming activities at Grey Rock Casino. Our staff shall provide brochures and guidance on staying in control of one's gambling habits.
PROMOTIONAL RULES
All promotional rules, terms, and conditions are subject to change without notice. Participants should regularly check our website for updates or consult with our staff during business hours.
USE OF MOBILE APP AND WEBSITE
By downloading and using the Grey Rock Casino mobile app or accessing our website, Participants agree to be bound by these Terms and Conditions as well as any specific terms applicable to such services.
PRIVACY POLICY
We respect Participant's privacy and collect information solely for operational purposes, including personal data, gaming activity records, and communication history. We may disclose your Personal Data only with the consent of yourself or as required by law.
SECURITY AND FAIRNESS
a) Grey Rock Casino shall operate slot machines and electronic table games using certified random number generators supplied by major manufacturers like IGT, Aristocrat, etc.
b) These devices are tested by independent labs such as GLI, eCOGRA, or iTech Labs to ensure fairness and compliance with regulatory requirements.
COMPLAINTS AND DISPUTES
In the event of any complaint or dispute arising from participation in gaming activities at Grey Rock Casino, Participants shall direct their concerns in writing via our contact channels provided on our website. We will investigate all disputes fairly and promptly to a resolution that is reasonable under the circumstances.
GOVERNING LAW AND JURISDICTION
These Terms and Conditions are governed by and construed in accordance with the laws of the Province of New Brunswick, Canada without giving effect to any principles of conflicts of law.
CHANGES TO TERMS AND CONDITIONS
a) Grey Rock Casino reserves the right, at its sole discretion, to modify or update these Terms and Conditions from time to time.
b) Any changes shall be effective immediately upon posting on our website unless otherwise specified in writing by us.
BINDING EFFECT
These Terms and Conditions are binding upon Participants who participate in gaming activities at Grey Rock Casino after the Effective Date.

BY USING GREY ROCK CASINO SERVICES AND PROMOTIONS, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS